Refund Policy

When you buy a license you get the files plus a license certificate immediately, and the beat (on a non-exclusive tier) stays available to other artists. Because the product is delivered instantly and cannot be returned, a completed download is normally non-refundable. That is standard practice for digital music licensing and it is why every beat page lets you hear the full preview before you pay.

We will refund a license in full when:

• you were charged twice for the same order, or the same order was charged after a failed attempt;
• the payment succeeded but the files, download links or license certificate were never delivered and we cannot fix it;
• the delivered files are corrupt, silent or are not the beat you paid for; or
• applicable consumer law requires it.

If you simply picked the wrong license tier, contact us within 14 days — where the price difference is paid, we can usually upgrade or switch your license instead of refunding it.

Exclusive Rights remove the beat from the store and end its availability to every other artist. That change happens at the moment of purchase and cannot be undone, so exclusive purchases are not refundable, including where you later decide the beat does not suit the project. Please preview carefully and, if you are unsure, message us before paying — we are happy to talk through whether exclusivity is the right step for your release.

• More than 24 hours before your session: reschedule free of charge, or cancel for a full refund of the deposit.
• Less than 24 hours before your session: the deposit is retained, because the slot can no longer realistically be re-let. You may send someone else in your place with our agreement.
• No-show: the deposit is retained and the balance for the booked session may still be due where the full session was held.
• Cancelled by the studio: your deposit is refunded in full, or moved to a new slot, whichever you prefer — plus priority booking for the next available time.
• Work already completed: once recording, mixing or mastering work has been delivered, that portion is not refundable. If something is wrong with the deliverable, tell us and we will fix it — unlimited reasonable revisions are included in mixing and mastering.

Deposits are applied to the session price; they are not an extra charge. The studio’s booking policy also applies: Please arrive 10 minutes before your session. The balance is payable at the studio before the session starts. Reschedule at least 24 hours in advance to keep your deposit.

1. Send us your order reference (it looks like MB-XXXXXX and appears on your receipt and order page).
2. Tell us what happened, and attach a screenshot if a file or download link failed.
3. Use the contact page, email mrmeetbeeatz@gmail.com, or call +233 256514595.

We reply to every request within one business day and aim to make a decision within 3 business days of receiving the details. If a fix is possible — a reissued download, a corrected file, a new session slot — we will always offer that first, and you are free to insist on the refund where you are entitled to one.

Approved refunds are sent back through Paystack, the same way you paid. Card refunds typically land in 5–10 business days; Mobile Money refunds usually settle within 1–3 business days, though the network can take longer. You will receive an email the moment the refund is processed, showing the amount and the transaction reference.

Because the original transaction includes a service fee that covers payment processing, a refund returns the full amount you paid — license or deposit plus the fee — except where a partial refund is agreed (for example, a partially completed studio session).

A chargeback takes weeks, freezes the order and costs both sides fees. If you think a charge is wrong, contact us first — most problems are a failed payment, a duplicate charge or a delivery email in a spam folder, and all of them are quicker to fix directly. We keep records of every delivery, license key and download, which we happily share to resolve a dispute.

Filing a chargeback for files that were delivered and downloaded may result in the license being withdrawn and further orders being declined.

Nothing in this policy removes or replaces rights you have under the laws of Ghana, including the Sale of Goods Act and the consumer protections of the Electronic Transactions Act where they apply. Where the law gives you a stronger remedy than this policy does, the law wins.